NAAM MEIN AAM HAI – WHAT’S IN A BRAND AND BRANDING!

AN AAM SITUATION

A brand is a brand is a brand – William Shakespeare*.
So what is a brand? A brand WAS something that farmers and herders used to identify their livestock from the rest of the cattle, with a hot iron rod. As the definition evolved, it became a lot less violent and a lot more important. Fast forward to 2014, where companies are seeded by the millions, consumer minds are cultivated and monies are harvested by the truckloads. In this case, an aam mango tree; a metaphor from which you will harvest possible truckloads in the foreseeable future. How do you make it happen?
Now, it is a fair assumption that you are not the only mango tree around, after all a mango tree is quite aam. What you need to do is set it apart from the rest of them. Make it unique. Make it memorable. Make it a brand.

Here are a few points to give you a head start.

• Immersion: Not quite the festive dunk in the nearby river that you think. You need to understand and assimilate into your organisational being, the audience, the market, the logistics and the dynamics. Get to know exactly what industry you are in and what you do. Understand who your target audience is and what THEY do. Who are the players who are already in the market and how are they differentiating themselves? Narrow it down as far as possible and create an outline of it.
• Immersion results: You are an organisation which seeds, grows, picks and delivers mangoes to an audience that ranges from 5 year olds to 50 year olds. You have a great product and a good delivery system in place. There is one other player in the market who is almost exactly like you. Its name is The Aam Aam. They have a fast delivery system where machines pick it off from the tree, dump it into containers and distribute it as fast as possible. 
• Naming yourself: If the people you deliver to, like you, they should remember you, right? Your name should be everything you are and everything you want to be. It should be built for the present and the future. 

• Naming Results: With extensive research, careful consideration, workshops, storming brain things, analysis and in the name of the lord of branding, you are now AAM-EN!
• Brand Definition: If you have done it right, you can make accurate deductions about yourself and your competitors and create a set of unique values for your brand. This unique set of values will also imbibe the essence of your brand and what you stand for.
• Brand Definition Results: The results are in and…you will get trounced if you compete with The Aam Aam on the same playing field. You are not catered for a fast delivery system. What you do differently is that you hand-pick the mangoes. You have a group of very talented, passionate mango pickers and packers who, unlike the competition, do not compromise on the quality of mangoes. As an organisation too, you take pride in your work and your workforce, where integrity is your biggest asset and quality your biggest commodity. 
• Creating an identity: An identity in this case, is the LOGO of your brand. You can follow quite a few brand models that can help you define brand values and create a logo. For example, the Kapferer Model of Identity. The model has been used for big brands such as Pepsi, L’Oreal, Carlsberg, etc.The model is in the form of a prism to make it easily understandable and underlines the 6 most important aspects of creating your identity. This includes:
• Physique: This invokes the physical aspects of your brand in the mind of the consumer.
• Personality: The character of your brand. This includes the style of writing, specific design features, colour schemes, ambassadors, etc.
• Culture: Refers to the kind of environment you promote inside your organisation. What are the highlights and the ideals that everyone in your organisation follows? 
• Relationship: What your relationship is with your customer/consumer. It can be a set of beliefs that your customers share about you.
• Reflection: What is your image in the mind of the consumer? What do they think about you? Are you reliable? Value for money? Undefeated in quality?
• Self-Image: What do consumers think about themselves when they buy your product/service? For example, Lacoste users consider themselves as sporty, even though they may not necessarily play a sport.

AAMING FOR THE STARS

You now have a full-fledged brand, up and running. You have to now concentrate on building equity for your organisation. This includes using branding to build reputation, loyalty and trust for your brand. Using traditional branding mediums such as print media and TVCs or the engaging the internet efficiently can leverage you as the most trustable and memorable mango brand in the minds of your consumer. Of course, in the life of your brand you will encounter new players, new markets and newer avenues to expand and branch off. Your brand will have to understand, assimilate, evolve and rejuvenate, time and again.

With a good brand and good branding, you can aam for the stars.
Wishing you only the very best of luck in your business.
* Disclaimer: Don’t believe everything you read on the internet…Except what you read here.

By

Ganesh Subramanian

Copy Writer

DY Works

Perception Management in Corporate Branding

To begin with, Perception management is a term originated by the US military.
Another term used for perception management is impression management subtly defined as an attempt to control the perceptions or impressions of others. Targets are likely to use impression management tactics when interacting with perceivers who have power over them. Several impression management tactics include behavioral matching between the target of perception and the perceiver.

As we know, brands always evoke emotions. From these emotions, form perceptions. Hence in corporate branding, perceptions become an integral part of brand management. Overall, perception management therefore becomes a science to deal with.
Perception management cannot be managed individually without it being a part of the overall brand management process.

Now the question is- where do we find such perceptions happening and possibly capture them?
Social Media is a possible platform wherein different perceptions can be captured.
In the corporate world, perceptions are important and mapping them is equally important as it adds to the overall dynamics existing in the corporate world. To showcase this to the external as well internal audience, the same has to be capsulated via the branding route. Brand perceptions are much more often created by the product or service experience itself than from brand communications or any such campaigns. Brand campaigns are much more effective in building brand awareness than it is in creating or changing brand perceptions. It doesn’t mean that branding cannot be used to help change perceptions, but it can’t do it unless the perception management in the entire gamut of branding is captured.

Building Brand Modi

On 16th of May, 2014, when it became clear that Narendra Modi, known to the nation as the man behind the progress of Gujarat, has led the BJP to a historic victory (the party has won 282 seats itself, a first since Congress’ win in 1984), even the ones who had predicted the victory for him were surprised. No one could’ve anticipated such a landslide win. No one. Well, except for the think tank who strategized Modi’s campaign and made him more than just an authoritative political leader. They made him into a brand which resonates strength and a freshness which the voters thought should be made the representative of a new India.

Personalizing a political campaign is nothing new. Obama’s historic victory in the 2008 US presidential elections is a prime example. What was unique about Modi’s campaign is that not only it put forth Modi forward as an iconic leader but also built an image of him that is so great that it surpassed the reputation of the political party that he was a representative of. And the more interesting factor is that all of it was intended.

Creating a strong brand presence isn’t easy by itself. But creating a brand presence which is trying to break away from a tainted image is even harder. The BJP had employed the best of the best in concocting and applying their media strategy. Household names such as Piyush Pandey and Prashoon Joshi led the campaign. They brought in well known agencies which developed themes and concepts which aided the one specific message that the campaign was trying to communicate to the voters. Growth and development.

By decoding the colours Saffron and White which consequentially transcendent into strength and purity, the campaign through its visuals gave out an impression of stability.

The message was clear. But what separated it from rest of the political campaigns so far is the unique way in which the same message was delivered to different segments of the voters by customizing the approaches. The youth had been specifically targeted. The reason being that they make up for largest no. of voters in the country. With exhaustive social media campaigns with hashtags such as ‘#NaMo’ and taglines like ‘Ab ki baar, Modi Sarkaar’ which went viral it was ensured that the voters are not only aware of Modi as a brand but also they’re interacting and engaging themselves in the digital environment with the brand’s presence which later inevitably transfers itself to the outside world.
This was only just a small part. Corporate leaders backed Modi, during his public addresses and this in turn translated into the hope of strategic and sustainable development. This particular campaign saw some commendable innovations in BTL promotional activities. With campaigns such as ‘Chai pe charche’ and etc. that particular segment of the voters who are by nature media ignorant were targeted. Places where the aggressive print ads, radio jingles and TVCs could not reach, trucks loaded with Modi posters, pre-recorded speeches, speakers and lights were sent out. Even 3D hologram images of Modi were distributed.

Finally Satya Dawns on Microsoft

It took time, but it finally happened. No, we’re not talking of Satya Nadella taking over Microsoft. That is ‘old khabar’. The fact that ‘satya’ which literally means ‘truth’ has dawned on Microsoft is news worthy. And what is this truth? That Microsoft should have long broken out of the Windows trap.   


Looking back, Windows dominated as the leader in the OS space. And it was the crown jewel of the various Microsoft offerings.

But the sheer energy (and monies!) that Microsoft invested to make people accept the Windows platform everywhere – over mediums like desktops, laptops, tablets and even phones  – cost it time. And this was the time when others took over – Apple, Google and even Samsung. Microsoft was left rubbing its palms wondering what went wrong. Platforms like Android had taken over. Chrome had since long toppled the IE. What could Microsoft do? What would Microsoft do?